Kale Blog

    Top 10 Habits of Customer-Centric Companies According to Gartner

    Por: Núria Emilio | Aug 19, 2021 10:00:00 AM

    More and more organisations are transforming their business logic towards customer-centricity. However, there are still many companies that want to embrace the process, but don't know how to do so. We present the top 10 habits of customer-centric companies according to Gartner.

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    Customer Centricity: What Does Being Customer-Centric Company Mean?

    Por: Núria Emilio | Aug 12, 2021 10:00:00 AM

    More and more organisations are transforming their business towards a customer-centric perspective. In this article we explain what customer-centricity is and what it means to be a customer-centric company.

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    Customer Intelligence & Analytics: The Foundation of Business Strategies

    Por: Núria Emilio | May 27, 2021 11:28:42 AM

    Knowledge about the customer is now the basis of a large part of the strategies, campaigns and business actions driven by companies aiming to progress, target more customers and optimize their results. We talk about the role of Customer Intelligence & Analytics in the era of data and customer-centrism.

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    ¿Hablamos?