Kale Blog

10 Key Customer Behavior Trends 2023

Por: Núria Emilio | Jun 1, 2023 10:57:59 AM

In 2023, the consumer landscape and customer behavior has changed dramatically. What should companies do to adapt to the new ecosystem? We review the top 10 marketing and customer behavior trends that companies need to consider.

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5 Essential Customer-Centric Posts of 2021

Por: Núria Emilio | Dec 30, 2021 10:46:03 AM

Interested in why customer-centricity is positioning itself as one of the most important business strategies of the moment? We tell you all about it through the 5 most read posts of our blog in 2021!

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Listen to the Voice of the Customer To Improve Your Commercial Offer

Por: Núria Emilio | Oct 28, 2021 11:58:58 AM

In an increasingly broad, competitive and volatile environment, orienting business strategies and processes to meet the needs of our customers has become a priority. How can we provide customers with exactly what they need? We talk about the Voice of the Customer (VoC) method

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